Versions Affected

NextGen® KBM v.8.3.5 to v.8.3.7

NextGen Healthcare has identified an issue on the Family History Expanded Conditions template where documented information entered as free text instead of text selected from the picklist, does not display on the Family Health History grid.

Example

In this example, the user creates a new patient or opens an existing patient and creates a new encounter. The user navigates to the Intake template and selects a specialty and visit type. The user selects the Histories tab, scrolls down to the Family History panel, and clicks Add. The user documents a relationship, a family member name, and selects the Other check box. From the Family History Expanded Conditions pop-up, the user selects the first Condition field to launch the Get Family Sec Diag pick list and immediately closes it. The user documents information into the Condition field and clicks Save to Grid & Close. The user sees the documented information does not appear on the Family Health History grid.






Actions Required

Currently, there is no workflow workaround for this issue.

Users can also utilize the NextGen Healthcare Template Editor to edit the frw_hx_secondary template.

1. Using Template Editor, follow the detailed instructions in the Maintaining a Default Database document found here to open the frw_hx_secondary template.
2. Do not modify NextGen Healthcare templates; instead copy the original template and rename it using the Shared Fields option and select Yes when prompted to Update Template Links.
3. Open the copied template.
4. Right-click on the Save to Grid & Close button.
5. Select Triggers from the list.
6. At the top of the Triggers list should be a stored procedure call to ngkbm_get_family_relation_dtls followed by another stored procedure call to ngkbm_get_family_mast_diag.
7. The 10 triggers to be added should be positioned directly below the stored procedure call to ngkbm_get_family_mast_diag.
8. In the Triggers dialog box, click Add New.
9. In the Trigger Info dialog box, click the down arrow in the Action textbox.
10. Select Assign Field Value from the list that appears.
11. Click Add in the Assign Field Value dialog box.
12. From the Assign Field Value dialog box, click the down arrow to the right of the Assign To text box.
13. Select the local.txt_mast_diagnosis_1 field from the list.
14. In the Template Fields list, double-click the local.txt_diagnosis_1 field and click Add.
15. Click Close to close the Assign Field Value dialog box.
16. Click OK to close the next Assign Field Value dialog box.
17. In the Trigger Info dialog, set the Condition to {local.txt_mast_diagnosis_1}=""
18. Click OK to close the Trigger Info dialog box.
19. Use the trigger positioning up or down arrow button to position the trigger just added under the ngkbm_get_family_mast_diag stored procedure trigger.
20. Repeat steps 8 to 19 for the local.txt_mast_diagnosis and local.txt_diagnosis fields numbered 2 through 10.
21. When complete click OK in the Triggers dialog box.
22. After making the required changes, save the template.

Status

This issue will be fixed in a future release.

Clients who are experiencing this issue can link their practice and be kept up to date on the status of this issue on the Client Support Center website (http://csc.nextgen.com). Just navigate to the Known/Fixes Issues tab, select the affected product from the navigation bar and filter by the Issue ID.

All NewsFlashes can be found in the NewsFlash Archive section under the Known/Fixed Issues tab on the Client Support Center website (http://csc.nextgen.com).

Thank you for your continued support.
NextGen Healthcare