Versions Affected
NextGen® Ambulatory EHR v.5.5.27 to v.5.8 UD1
The Issue
NextGen Healthcare has
identified an issue on the Orders Module where generated LabCorp and Generic EReq Crystal Reports display the patient’s full social security number.
Example
In this example, the LabCorp EReq.rpt and/or Generic EReq.rpt report files need to be placed in the EHR Report Path as defined under Universal Preferences in
System Administrator.
The user launches File Maintenance and navigates to EHR > Practices.
The Practice List dialog box launches and the user double-clicks on a Practice to open.
The user selects the Preferences button and the Practice Preferences dialog box launches.
The user selects Orders Module from the Preferences List and navigates to the Lab/Rad tab.
The user navigates to the Reports section and selects LabCorp from the System field.
The user clicks the Norton button to add and browses to the LabCorp EReq.rpt.
The user clicks Open and sees that the report is displayed in the Reports list and is now set as the report to be printed whenever the performing entity is LabCorp.
The user launches the Ambulatory EHR system, creates a new patient
or opens an existing patient and creates a new encounter.
The user navigates to the Patient History dialog box and selects Orders.
The Orders Module launches and the user navigates to the Orders Summary tab.
The user clicks New on the toolbar to create a new lab order.
The Create New Lab Order dialog box launches and the user selects LabCorp as the Performing Entity and clicks Save.
The user selects Print > Print Preview and sees that the patient’s full social security number is displayed on the generated report.
Actions Required
Until this issue is fixed, users should modify the LabCorp EReq.rpt and Generic EReq.rpt Crytal Reports using the Crystal Reports Designer application using the following steps.
- Open the LabCorp EReq.rpt or Generic EReq.rpt Crytal Reports using the Crystal Reports Designer application.
- In the Field Explorer window, expand Formula Fields and locate the formula named SSN.
- Right-click on SSN and select Edit Formula.
- After the Else clause of the formula, change the following line:
{person.ssn}[1 to 3] + '-' + {person.ssn}[4 to 5] + '-' + {person.ssn}[6 to
9]
to:
'XXX-XX-' + {person.ssn}[6 to 9]
- After making the required changes, save the report.
Status
This issue will be fixed in NextGen Ambulatory EHR v.5.8 UD2.
Clients who are experiencing this issue can link their practice and be kept up to date on the status of this issue on the Client Support Center website (http://csc.nextgen.com).
Just navigate to the Known/Fixed Issues tab, select the affected product from the navigation bar and filter by the Issue ID.
All NewsFlashes can be found in the
NewsFlash Archive section under the
Known/Fixed Issues tab on the
Client Support Center website (
http://csc.nextgen.com).
Clients who become aware of any potential critical issues should report them by following the process found
here.
Thank you for your continued support.
NextGen Healthcare
