Potential Patient Safety

Weight Gain Information Does Not Save on Metabolic/Endocrine – ROS Template

Issue ID: 49339

Versions Affected

NextGen® KBM v.8.0 to v.8.0.4, v.8.1 to v.8.1.7, and v.8.3 to 8.3.5

The Issue

NextGen Healthcare has identified an issue on the Metabolic/Endocrine - ROS template where documented information related to a positive weight gain does not save.

Example

IIn this example, the user creates a new patient or opens an existing patient and creates a new encounter. The user navigates to the SOAP template and selects a specialty and visit type. The user scrolls down to the Review of Systems panel and selects Metabolic/Endocrine from the list. From the Metabolic/Endocrine - ROS template, the user selects the Positive Weight gain radio button, documents information, and clicks Save & Close. The user sees the documented information is displayed on the grid. The user reselects Metabolic/Endocrine from the Review of Systems panel to launch the Metabolic/Endocrine - ROS template. The user sees the documented information did not save.

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Actions Required

Until this issue is fixed, users may document the information using the Constitutional – ROS template.

Users may also utilize Template Editor to edit the ros_metabolic template. Below are the steps to modify the template:

In Template Editor, open the ros_metabolic template.
Select File > Copy, rename your copied template, and click Copy.
Select View > Fields List to open the Fields List.
From the Fields List, right-click on ros_metabolic_.on_populate and select Triggers from the list.

There are six triggers that need to be updated. All of these triggers will have an Assign Field Value as their Action and {symptom_master2_.weight_gain}=2 and {symptom_master2_weight_loss}=2 as the Condition.

Double-click on the fourth trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_gain_lbs={ros_constitution_.txt_weight_gain_lbs}

Change the condition:
From: {symptom_master2_.weight_gain}=2
To: {symptom_master2_.weight_gain}=2 & {ros_constitution_.txt_weight_gain_lbs}!=””.
Once complete, click Update.

Double-click on the fifth trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_gain_duration={ros_constitution_.txt_weight_gain_duration}

Change the condition:
From: {symptom_master2_.weight_gain}=2
To: {symptom_master2_.weight_gain}=2 & {ros_constitution_.txt_weight_gain_duration}!=””
Once complete, click Update.

Double-click on the sixth trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_gain_kgs={ros_constitution_.txt_weight_gain_kgs}

Change the condition:
From: {symptom_master2_.weight_gain}=2”
To: {symptom_master2_.weight_gain}=2 & {ros_constitution_.txt_weight_gain_kgs}!=””
Once complete, click Update.

Double-click on the seventh trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_loss_lbs={ros_constitution_.txt_weight_loss_lbs}

Change the condition:
From: {symptom_master2_.weight_loss}=2”
To: {symptom_master2_.weight_loss}=2 & {ros_constitution_.txt_weight_loss_lbs}!=””
Once complete, click Update.

Double-click on the eighth trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_loss_duration={ros_constitution_.txt_weight_loss_duration}

Change the condition:
From: {symptom_master2_.weight_loss}=2
To: {symptom_master2_.weight_loss}=2 & {ros_constitution_.txt_weight_loss_duration}!=””
Once complete, click Update.

Double-click on the ninth trigger from the top with the parameter:
(1)ros_metaoblic_.txt_weight_loss_kgs={ros_constitution_.txt_weight_loss_kgs}

Change the condition:
From: {symptom_master2_.weight_loss}=2”
To: {symptom_master2_.weight_loss}=2 & {ros_constitution_.txt_weight_loss_kgs}!=””
Once complete, click Update.

Once all triggers have been modified, click OK to save the template.

Status

This issue will be fixed in a future update. Clients who are experiencing this issue can link their practice to existing known issues on the Client Support Center website (http://csc.nextgen.com), under the Known/Fixed Issues tab by selecting the affected product and searching by Issue ID and clicking Add Me!!

All information regarding NewsFlashes can be found on the Client Support Center website (http://csc.nextgen.com), in the NewsFlash Archive section under the Known/Fixed Issues tab.

Thank you for your continued support.
NextGen Healthcare


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